Products and Services

Clinical Documentation Integrity & Coding Training and Education

  1. Blended Learning Model:

    • Online Learning Platform: We provide unlimited access to a comprehensive, web-based curriculum that allows staff to learn at their own pace. This model accommodates both existing and newly hired staff members, ensuring continuous professional development throughout the year.

    • In-Person Training: We conduct a series of interactive workshops and hands-on training sessions.

  2. Customized Curriculum:

    • Our curriculum covers essential topics, including:

      • ICD-10-CM/PCS coding fundamentals.

      • Documentation improvement techniques, including best practices for inpatient and outpatient settings.

      • Effective communication between providers, CDI specialists, and coding staff.

      • Query processes, documentation clarification, and the role of Physician Champions in improving clinical documentation.

      • MS-DRG assignment, quality measures, and reimbursement impact.

  3. Continuous Education and Support:

    • Our training is not limited to initial sessions; we offer ongoing support and education for all staff throughout the term of the contract. This includes refresher courses, webinars, and periodic knowledge updates to ensure staff remains well-informed of any changes in coding and documentation guidelines.

  4. Follow-up Training and Performance Monitoring:

    • We work with team members to evaluate the effectiveness of the training through audits, case mix index improvements, and performance assessments.

    • We provide monthly and quarterly reports that provide feedback to track improvements in documentation and coding practices, including any identified deficiencies and corrective action plans.